As an employer, you might find that you go through phases with your staff and their performance. Sometimes, they might be great. Performing well, enjoying their work and building relationships with customers. But, other times, the performance of your whole team might drop. They might seem uninterested, keen to leave at the end of the day and unhappy. Morale might be low, they might be calling in sick a lot or coming in late, and you might find that you are struggling to get any more than the absolute minimum in terms of service.
While ups and downs are normal in any business, and you certainly can’t expect everyone to be in a good mood all of the time, there are some ways that you, as an employer, can boost the performance of your team. Which can increase productivity, drive sales and help your business to grow.
Find the Route Cause
Often, it’s something simple, causing poor performance or a downturn in morale. If a key member of your team is unhappy, either at work or at home, it can bring everyone down. If there’s someone on your team who isn’t pulling their weight, or who is a disruptive influence, the others might be finding it hard to focus and enjoy work. As the boss, it’s your job to find out if there is an apparent cause. Speak to your team members, and if the problem does stem from one issue or person, find ways to deal with it.
Host Training Sessions
Training sessions can be awful. Team training is often boring, uninspired and dull. For the most part, employees would rather be anywhere else. These boring staff meetings and training sessions can actually make performance worse.
But, they don’t have to be like this. Run your sessions well, and they can leave your team feeling motivated and keen to get back to work. Try keeping training sessions short. Use simple techniques such as creating word puzzles with WordMint to help with knowledge retention and interactive training to teach new methods.
Get Out of the Office
We all get cabin fever sometimes. Boredom is all so common in the modern world, and it’s no different at work. Sitting around the same office every day is uninspiring. Getting out of the office can help to improve morale and give your team members a new focus. Let people work from home if possible at least some of the time, and try taking groups outdoors to work in nice weather, if your job allows it.
Bond
Good relationships within teams is often a key ingredient to high performing teams. Get to know your staff members, build relationships with them, and encourage out of work activities. You don’t all have to be best friends, but building positive work relationships can be powerful.
Change Their Job Roles Occasionally
Some job roles can’t change. You might have specialists that can only do their jobs. But, most of the time, you can make small changes to job roles and routines. Swap peoples tasks around to help them to improve their skills and stop them from being bored.