Where Does Friction Come From Inside Your Business? Business

The concept of friction in the business world is not new. When it comes to your customer experience, business friction refers to any obstacle that could dissuade them from buying – such as long wait times on hold, for instance. Typically, businesses are quick at spotting and improving customer-related friction. However, many fail to acknowledge friction points that affect business development and processes.  Indeed, your...

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Tips To Simplify Work Processes Within Business Business

Work processes are the inner workings of a business, and it’s beneficial to look at the different ways in which you can make them more efficient. By doing so, you’re going to make it easier for your staff to get the work done and to get the most out of the working day or week. Here are some tips to simplify work processes within the...

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5 Ways To Use Target Marketing To Find the Right Audience for Your Business Marketing

Target marketing is one of the most useful tips for business growth that you shouldn’t ignore as a business owner. It involves researching and understanding your potential customers based on their demographics, location, personalities, values, and behaviour. Marketers use this strategy to help them focus their advertising messages and set budgets to avoid wastage. While this remains an effective approach, it’s important to ensure you...

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About Me

Sharni-Marie Barney

Sharni-Marie is the owner of an epic new marketing consultancy, Forj Marketing. She has a huge vision to help businesses forge their own way to future success. She loves to read and travel, always looking for experiences that broaden her perspective. She has big dreams.