Guest post by Smrita Jain It’s Monday morning, 10 am. We all gather around our conference table, some having their tea or morning joe. We start our usual struggle of understanding what the client is requesting. What we ought to deliver, when to deliver, how many, what material or platform and, most importantly, why! I Question Everything. With messy job numbers, project managers are clueless as...
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Everyday, we are doing business with a world that has access to more information than ever before. Every school of thought can be researched quickly. Niche markets have opportunities like never before, and ‘long-tail’ businesses are still making good profits thanks to search engines, readily available and detailed amounts of data and targeted marketing. Education is an everyday commodity. Communication is fast and word of...
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Guest post by Hollie Hoadley It’s no secret that knowing your customer journey and nurturing it throughout the entire lifecycle is so important to running a successful business. We know that from the second someone enters a form, emails or calls, or places an order, it’s critical to ensure that their experience is handled with the utmost professionalism and care. Seems simple, doesn’t it?...
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