When you order something from an online ecommerce store, you no doubt expect the item to be shipped and delivered to you in a timely manner. As well as that, you will of course want this service to be affordable and not too expensive. Even though these points should be easy for companies to meet in their day to day operations, there are still common issues that can crop up in most businesses shipment process. There are ways around them, though. These next few tips should help you streamline your company’s order shipments.
Improve Communications Between Office And Warehouse
Firstly, it’s worth thinking how you might be able to improve the communications between your company’s head office and the warehouse. Quick and efficient communications are required in order to maintain fast deliveries. Plus, bettering the communications can ensure that there are little errors and mistakes that will be passed on, which could complicate the whole shipment process.
Upgrade Your Product’s Shipment Packaging
Do you regularly hear complaints from customers that your products turned up in a bad or broken condition? If so, it could be time to review the packaging that you ship things in. If you aren’t too happy with your current packaging solutions, it could be worth speaking to packaging design companies to see if they have any better solutions and options for your items. Ideally, they need to be packaged in materials that will keep them completely safe and secure throughout the whole of the shipment process.
Use Tech To Locate Items In Warehouses
One thing that can slow down the delivery of certain orders is the length of time it takes to find the ordered item in the warehouse. This is usually the case with large companies that have huge warehouses full to the brim with their products. Even dedicated warehouse staff might become lost trying to locate a specific product! Thankfully, there is a lot of tech that can be used to help with the location of items. Using scanners and barcodes is just one example and is one of the many ways that companies are using tech to make it easier to locate items in a warehouse.
Consider The Best Courier Service For Your Products
There’s a good chance that you will outsource all of your deliveries to a courier company. If this is your situation, then it is paramount that you find a courier that is well-suited to your company. Most couriers will specialize in shipping certain products, so you should find one that knows your type of products inside out. This is especially the case if you will be shipping fresh food or other perishable items.
Keep Customers Well Informed
Make sure that all of your customers are kept updated about their deliveries. You need to give them an estimated delivery date and notify them of where their product is throughout the shipment process.
Hopefully, all of the great tips above help you improve your company’s deliveries and shipments. You’ll find that doing so makes you more profitable!