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Your customers are at the very heart of everything that you do. To encourage customer loyalty and continue to grow, it’s vital to prioritise high levels of service. If you’re looking for a few ways to up your customer service game- the following should come in handy! Use a CRM A customer relationship management system (CRM) works to digitally organise and manage the exchanges with...
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As a twenty first century startup, you need your online presence to be exceptional. Your brand needs to be visible, you need to have a presence that is easy to find, and you need to be able to compete with your already well established industry rivals. Finding your feet within your sector is difficult enough without having the online presence to back up your business...
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Image Source Nowadays, the marketplace is competitive. This may sound like a sweeping statement. But when it comes down to it, regardless of what area you decide to specialise in, what goods you decide to put out there, or what services you may be considering providing, it’s highly likely that there other small business out there with similar ideas, products and services. The rise of...
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One of the loneliest things to do is to run a small business. You usually start out on your own and sometimes, you need someone else with you to bounce ideas with and turn to them with your questions. The thing is, most small businesses don’t start out with more than one person, and that’s not helpful for business continuity, let alone business leader sanity!...
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Time is money. Running a business is all about making as much money in as little time as possible. If you take too long to close deals and make sales, then you’ll never reach your peak. Unfortunately, this is a problem that plagues companies all over the world. You waste too much time in your business, usually concerning yourself with things that could be avoided. ...
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