While providing excellent customer service and a great customer experience is vital for your business to grow, it is equally important to consider how the internal workflow and happiness of your employees can improve the service that you provide. This will all impact customer service, just as much as how your employees speak to customers. You can have the best training and the most polite,...

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Is your business as secure as it could be? Do you even know what threats you face? If you aren’t sure about being secure, here are some things you should do right now! 1. Passwords If your company has not put any time or thought into its passwords, and you are still using variations of “123456Business” or “password,” it’s time for an intervention. Weak passwords...

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Let’s talk about greening up your business! The world’s changing, and not just the climate—consumer preferences, regulations, and markets are all shifting towards sustainability. And guess what? Turning your business green doesn’t just save the planet; it can save you money and boost your brand. It’s about making sure you stay relevant in a marketplace that cares more and more about the planet. Understanding Your...

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Internship programs have surged in popularity across Australia, becoming integral components of both academic and professional development pathways. This trend can be attributed to several factors, including the evolving nature of the job market, increased competition for entry-level positions, and the growing emphasis on practical skills and industry experience. Many companies recognise the value of internships not only as a means of talent acquisition but...

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