As you become more adept at growing the internal mechanisms of your firm, you’ll likely notice that new departments naturally spring up out of necessity. Some of these are slightly more important than others in the early days, but all contribute to the cohesive whole of the organization. That’s why getting the right staff, constructing the right communication networks and generally staffing these roles correctly is absolutely essential.
Some business departments you cannot afford to skimp on or cut costs with. If you’re to make it as a skilled entrepreneur, you need to keep this in mind. Even the most radical and original entrepreneur is often tied to the hierarchical business structure as that’s what simply works. Treating and paying the various sections of your business appropriately means applying the correct resources to lubricate the wheels of their operation.
The following departments are departments you should consider setting up correctly, competitively, and enviably from the perspective of other small business leaders. Paying the due diligence in these departments should give you a leg up above the competition:
Payroll
From the smallest firm to the largest firm, payroll is an important consideration. As you grow in stature and employee count, this role becomes less of something you fill out and achieve one every couple of weeks, to something which requires full-time care and consultancy. For this reason, establishing this department correctly from the offset can be perfectly important to helping your staff stay reimbursed for the work they provide you. This is a good idea if you’re hoping to keep your doors open, as high staff turnover can be troubling for any firm. It’s a tragedy to lose out on skilled, loyal workers simply because you were unable to meet a pay date.
For this reason, hiring payroll experts is important. Even if you have one or two staffing the department to begin with, the professionalism they will bring to this role will truly count, and you’ll notice it. Being regularly paid, reliably and on time is a morale booster in itself, as employees know you truly care about keeping them on and fulfilling your side of the contract promptly. We’d recommend hosting payroll jobs and career advertisements with professional consultancy firms, preferably those specialized in the acquisition of talent from a global pool. Never be afraid to pay for the best.
PR
As you slowly begin to grow in size, your public image will become even more important to you. While you might not justify hiring an employee internally to take care of your PR, outsourcing effectively can be incredibly important to the sustenance of your brand image. As you deal with more and more people, diversify onto social media channels, and generally become hyper-aware of your position in the local markets, having a consultant on your side to help you navigate the choppy waters of public perception can help you avoid making blunders.
If the large firms can (and regularly do,) make strange marketing decisions which end up biting them, then of course you can do. As you grow and your size becomes something important to you, making sure you step onto the public scene with as much positivity and general good regard as you can is almost intrinsically linked with the quality of your PR team.
Investing in good talent, or a great dedicated firm interested in your story and willing to develop your image along the lines of your vision can be exceptionally appropriate in gifting you the strongest foothold in public perception. These consultants can often help you with everything, from tweets and social media publishings you send out, to discussing the finer points around that new advertising campaign you’re hoping to go for. Remember that PR is different to marketing in that it doesn’t truly ascertain demographics, but more acts as a public face consultant that allows you to avoid blunders and stay on board with the general zeitgeist. That being said, a competent team of PR professionals can be worth their weight in gold.
Accountants
Accountants are the lifeblood of your firm. In order to be an effective leader from the front, you simply cannot spend all of your time with your nose buried in calculating your revenues and operating costs. It’s important to know your accounts to a surgical degree, but sometimes the time cost that takes is not worth it.
Here enters your accounting team. These specialists are truly the heroes of your money matters. From calculating tax contributions, giving investment advice and making sure everything is above board and correctly paid for, a strong team of accountants can look after your most precious resource for you in a strong and clinical capacity. In extreme cases they can even alert you to fraud attempts or embezzlement, but for the most part accountants gift you the freedom to work on the more esoteric ‘vision’ led aspects of your business, giving you time to chart its future without worry of your banking matters.
We’d recommend hiring accountants with a proven track record, people incredibly unlikely to make a mistake, as this affords a more secure recording environment.
Cleaning
It might sound superficial, and you might not hire this in house, but making sure your cleaners are well skilled and reliable in the work they do is important to keep the whole office functioning. A clean office is a happy office, meaning that every night a team needs to allow the morning employees to feel pride and contentment entering their place of work.
These cleaners should clean all rooms, from the hard to reach supply closets to the lavatories and general office setups. It’s important to hire cleaners well and from reputable firms, as these workers often have access to all rooms of your business, some of which may even be sensitive from an informational standpoint. With these trustworthy employees at your side however, you can keep peace of mind safe in the knowledge that the environment is working in your favor.
With these employees competently conducting their jobs, your firm is sure to grow even further.