Guest post by Hollie Hoadley Do you know what UX is? We do, and we know how to use it! You may have been hearing the term UX being tossed around, especially if you’re in the online world. UX stands for User Experience and it commonly goes with design and all of the workings of how a user might interact with your app, webpage, product,...
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Guest post by Hollie Hoadley It’s no secret that knowing your customer journey and nurturing it throughout the entire lifecycle is so important to running a successful business. We know that from the second someone enters a form, emails or calls, or places an order, it’s critical to ensure that their experience is handled with the utmost professionalism and care. Seems simple, doesn’t it?...
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Guest post by Hollie Hoadley from Creative Solutions Consulting. In another post of mine, we explored the phenomenon of insourcing. If you missed it, we basically talked about how things are going digital to make life easier for our customers. As entrepreneurs, we were told to either go online or go extinct, so we embraced all things digital – automated lead nurturing, rapid e-commerce, live chat...
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