When you read business and management blogs around the web, trust is often discussed as something which is essential to running a successful venture. Of course, while this is partially true, and trust can get you a long way when it comes to employing the right people and relying on loyal customers, you often have to look further than the way you feel when it comes to working with people in your business. Whether this is for the safety of your company, that of the general public, or anyone else, it’s crucial that those running their own establishments understand where the line is drawn. To help you out with this, this post will be exploring trust in business, and where it simply doesn’t apply.
The Law
If any part of modern society can be considered the antithesis of trust, this banner would be held by the law. The rules which people have to follow are as a direct result of past breaches of community trust, with crimes like theft only needing to be a crime because they have been committed throughout history. Of course, though, your business isn’t likely to be involved with stealing from people, but this doesn’t mean that you can ignore the law when it comes to the people you work with in your business. You can find some examples of the key areas in law which make it impossible for companies to rely on trust alone. In most cases, this is a good thing, with very few rules being put in place without good reason for it.
Employment: Taking on employees has always been a big part of business, with this activity making it possible to handle far greater workloads than a single person could ever hope to manage on their own. In some fields, though, there are strict laws in place which dictate the sort of people which you can hire. For example, it’s often illegal for convicted criminals to work with children or vulnerable people, and rigorous checks are in place to stop this from happening.
Sales: As part of the way that products are regulated by your government, there are often restrictions in place which make it hard for companies to tell to the wrong people. In the case of something like alcohol, most countries have a strict age requirements in place to stop people from buying substances which could harm them. You can’t make this decision by yourself, though, with mandatory ID checks being very common.
Internally
The issue of trust in business goes a lot further than simply considering the law, as you also have to think about what might be right for your business, too. A lot of companies have made the mistake of affording their employees too much trust throughout history, resulting in small issues, like wasting time, to much larger concerns, like theft. When thinking about trust, it always makes sense to look at the inside of your company. You can find some examples of where this can go wrong below, along with some tips to help you to avoid the issues which can come as a result of being overly trusting. Even when you like someone on a personal level, you have to keep your company in the forefront of your mind when working with them.
Background Checks: Hiring someone to work for you can often be a very exciting process to go through. Not only will you have the chance to expand your business, but you will also add skills to your portfolio which could gain new clients and broaden your product lines. People aren’t always who they say they are, though, with issues like criminal records and poor employment history often being hidden by candidates, forcing employers to use background checks.
Security: The people working inside your offices, warehouses, and other workplaces will often have access to a good deal of your business. Of course, when it comes to using normal items, like computers, this isn’t an issue which has to be worried about too much. If you run a medical company, though, it could be worth talking to a company like KemperMedical.com today to secure items which you can’t risk being stolen. This sort of effort can be important in all sorts of businesses.
Externally
Finally, as the last area to consider in all of this, it’s time to think about the people you deal with who aren’t part of your business. External parties can include customers, other businesses, and even your local government, making it a challenging area to master when you are first getting started. These are often the hardest individuals to trust, as they will often have their own agenda, and this may involve exploiting you to get what they want. You can’t clamp down on this sort of issue, but you can work to find ways to spot people who may cause this trouble long before it starts. Below, you can find a couple of examples of the external threats which trust can bring to a business.
Income: Running a busy company often makes it hard to focus on everything which is going on around you. When a client misses an invoice, failing to pay what they owe, it isn’t always possible to chase after them to get your money, especially if the agreement was originally based on trust. To avoid this sort of issue, using tools like contracts is always a good idea. This sort of approach makes it much harder for people to get away without paying you for your work.
Litigation: In recent years, a lot of trends have been kicked off which treat businesses as if they can be abused with impunity. If you have someone who doesn’t like what you do or sell, you could quickly find yourself facing litigation unless you have the correct documents and procedures in place. For example, if you’re selling something with potential risks, it is important that you address this on your website, at the time of purchase, and even from internal sources.
Trust will always be a fundamental part of business, but it isn’t the only area which has to be considered. Unfortunately, even when you feel that you can trust people, gaps can be opened in your business, causing a wide range of different problems when it comes to having new people coming into your neighborhood.