6 Areas Small Businesses Can Outsource Business / Outsourcing

Companies have long seen the value of outsourcing service providers to help them run their business efficiently—especially entrepreneurs. The fact is, small business owners and entrepreneurs cannot do everything themselves.

However, it pays to assess the suitability of each company and the tasks they perform so you can get the maximum benefit. You don’t risk relinquishing control of too many parts of your company that you lose what makes it what it is.

Storage

There are many different types of storage facilities you can outsource that allow you to free up space on your premises or your servers. Digital storage can include could based services, and physical storage such as Document archive services can free up space while also keeping vital information safe. Assess what it is that you need and ensure you are using your storage options correctly.

Cyber Security

Cybersecurity becomes more complex with each passing day, and even small businesses need to be doing their part in making sure the data they hold is safe from cybercriminals. A loss of data and a breach of your systems can result in lost sales and a loss of trust from clients as you scramble to remove the violation, seal it and make sure it never happens again. Once this is completed, it could be too late to repair the damage done. So make sure you employ comprehensive cybersecurity services to ensure you are safe and protected at all times.

IT

IT is one of the most significant outsourcing industries in the world. The global market for outsourced IT services reached $85.6 billion in recent years, representing an increase year on year. You can outsource to a managed service provider or partner with a company that provides on-demand assistance to handle any technical issues or initiatives you may be facing.

Customer Service

Businesses that deal primarily with customers online or over the phone can outsource their customer service strategy to a call centre or chat service provider outside of the company’s walls. To accomplish this, you must first put processes in place and ensure that the company dealing directly with your customers receives clear instructions.

HR

HR or Human Resources includes any tasks in your company related to hiring, training, onboarding, or managing your team. This type of outsourcing is the most common in this field, and it involves working with a recruiting service to bring in qualified candidates for a new position. However, there are options for outsourcing training, benefits administration, payroll, time and attendance issues, and other administrative tasks.

Logistics

Retailers benefit from outsourcing logistics because it allows them to concentrate on selling and merchandising. In addition to lowering overall costs by delegating fulfilment, warehousing, and delivery responsibilities to third-party providers, outsourcing these functions can improve customer service. These service providers are professionals in their field. As a result, they can respond more quickly and scale more efficiently to meet demand than you can.

The fulfilment, warehousing, and delivery activity providers that you choose will be heavily influenced by the size of your business and the type of products you sell.


Sharni-Marie

Sharni-Marie is the owner of the epic new marketing company Forj (M)arketing. She is a passionate marketer and business consultant with a huge vision to help small businesses forge their own way to future success. She loves to read and travel, always looking for experiences that broader her perspective.

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